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FAQs

Order Information

Where is my order?

Check e-mail - Notification sent to the email address provided during checkout will have the tracking details.

Visit the iTrensyStuff.com - Sign In to your account at iTrendyStuff.com which is available 24/7. The status of your order will appear in “Track your Orders” section.

Contact us - If you still have questions about your order, please contact us.

Do you offer discounts or Coupons?
Yes we do. Check out Weekly Specials and Sale sections for discounts. Request coupons through Live chat.

Do you offer quantity discounts?

Yes we do. Please contact us.

Payments

What payment methods do you accept?
We gladly accept Visa, MasterCard, American Express, Discover and PayPal. Payment can be made through our online store. When paying by credit card, item(s) will be shipped upon verification (this is usually the next day).

PayPal Payment

Yes, we do accept payment through PayPal!

If you choose PayPal during check-out, you will be temporarily taken to the PayPal website and asked to log-in to your PayPal account. From there, you can pay with your PayPal account and return to our website to finish the order. You will be provided with more instructions during check-out.

NOTE: PayPal is an electronic payment service. To use this service, you must have an existing account or sign up first.

How Secure is this Store?

iTrendyStuff.com automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

Do I need PayPal account?

No. It’s not required to purchase from our store. Select the Credit Card option during checkout to pay with your debit or credit card. We also accept PayPal payment . If you already have a PayPal account you may use it and Select PayPal option during checkout.

Taxes

Do I have to pay sales tax?
We charge applicable sales tax for orders shipped to the state of New Jersey only.

Shipping Information

How is my order shipped?
Orders shipped by FedEx, UPS or USPS.

Do you offer Free Shipping?

We offer Free Shipping for orders over $25

What shipping method you use for Free Shipping?

US First Class/Priority Mail, UPS Ground or FedEx Ground depending on weight of package

When can I expect my Free Shipping orders to arrive?
Please allow 4-7 business days from the date of shipment for delivery of your package. Check the shipping status of your order by Signing into your account at iTrensyStuff.com.

How do I know my order shipped and receive tracking details?
Notification will be sent to the email address provided during checkout. The email will have tracking details.

Do you ship internationally?
We do ship to most countries with few exceptions. If you have a problem placing an order, then please contact us so we can help you in any way we can.

Returns

What is your refund policy?
iTrendystuff.com offers a 30-day money back guarantee on all products.

How do I request a return?
Please check our Return Process

How do I cancel my order?
Please check our Cancellation Policy


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